316 Privacy Policy — How Your Information Is Collected & Protected
Protecting your personal information is our top priority at 316. This page explains in detail what data we collect, why we collect it, and what rights you have.
Last updated: 2026
What information is collected?
We collect various types of information when you register and use 316. Each category is detailed below:
Account & Identity Information
During registration, we collect your name, date of birth, email address, mobile number, and residential address. National ID or passport details may also be requested for identity verification (KYC).
Payment & Financial Information
To process deposits and withdrawals, we collect mobile numbers or account details for bKash, Nagad, or other payment methods. All transactions are completed in Bangladeshi Taka (BDT / ৳). We do not store card numbers or bank PINs.
Device & Browser Information
Your device type, operating system, browser name and version, IP address, and internet connection details are collected automatically. This information is used to maintain platform security and support technical improvements.
Usage Data & Activity History
We keep records of the games you played, bets placed, time spent on the platform, and pages visited. This data helps improve service quality and personalize your experience.
How and why is your information used?
316 uses collected information only for specific, legitimate purposes. Our key reasons for using your data are outlined below:
- Account management & verification: For registration, login, identity verification, and age confirmation.
- Transaction processing: To accurately process deposits, withdrawals, and bonus payments.
- Security & fraud prevention: To detect suspicious activity and keep your account secure.
- Service improvement: To analyze which features are used most and improve the platform accordingly.
- Customer support: To access the information needed to resolve your issues quickly.
- Legal compliance: To comply with the requirements of Bangladeshi law and regulatory authorities.
316 never sells your information to third parties or uses it for advertising purposes.
Cookies & Tracking Technologies
The 316 website uses cookies and similar technologies. Cookies are small data files stored on your device that help enhance your browsing experience.
Types of Cookies We Use
- Essential Cookies: To maintain login sessions and run core platform functions. These cannot be disabled.
- Functional cookies: To remember your language preference and other settings.
- Analytics cookies: To understand which pages are visited most and where users spend the most time.
You can manage cookies through your browser settings. Please note that disabling certain cookies may limit some features of the platform.
Data Retention, Security & Third-Party Sharing
Data Retention
316 stores your information on secure servers. All data is retained for as long as your account remains active. After account closure, certain information may be kept for a defined period as required by law, then securely deleted.
Security Measures
- All data transfers are secured with encryption technology.
- Password hashing is used to secure account access.
- Regular security audits and system reviews are conducted.
- Firewalls and access controls are in place to prevent unauthorized database access.
Sharing Information with Third Parties
316 may share information in the following limited circumstances:
- Payment Providers: Necessary information is shared with bKash or Nagad to complete transactions.
- Game providers: Limited technical information may be shared to support third-party game operations.
- Legal Requirements: Information may be disclosed in accordance with legal orders from Bangladeshi courts or regulatory authorities.
Outside of these cases, we do not share your information with any third parties.
Your Rights, Policy Updates & Contact
User Data Rights
As a 316 user, you have the following rights:
- Right to Access Information: You can request to know what information we hold about you.
- Right to rectification: If details such as your name, mobile number, or address are incorrect, you can submit a request to have them corrected.
- Right to erasure: You have the right to request deletion of your personal data in certain circumstances. However, some information may be required to be retained due to legal obligations.
- Right to object to data processing: The right to object to the use of your information for specific purposes.
Privacy Policy Updates
316 reserves the right to update this Privacy Policy at any time. A notice will be posted on the platform for significant changes. We recommend checking this page regularly.
Contact & Support
For any questions about data protection, requests to exercise your rights, or complaints, please contact us:
Email: [email protected]
For more general enquiries FAQ Section — where you'll find answers on registration, payments, and security, all in one place.